Welcome to Convergence Online Help. Convergence is Oracle's feature-rich, interactive, high-performance next generation web-based communication client. Convergence provides integrated access to mail, calendar, address book, presence, chat, and social networking services.
Convergence Online Help is presented as a series of FAQs and is organized in two frames. The left navigation frame displays a hierarchical view of the help topics. Click a topic title to display the topic in the right frame.
Convergence provides Web 2.0 add-ons, including social media add-ons (Facebook, Twitter, Flickr). Your site has to enable an add-on for it to be available in the Convergence UI for you to use.
The following tables lists the currently available add-ons that could be enabled at your site.
| Add-on | Comment |
|---|---|
| Advertising |
Makes it possible to display banner ads, text ads, and contextual ads in the Convergence UI. |
| Video and voice calling |
Provides video and voice calling through Convergence. |
| Facebook |
Provides direct Facebook access through Convergence. This add-on requires third-party services that are independent of Communications Suite. The Facebook add-on is only available within the social add-on. |
| Flickr |
Provides direct Flickr access through Convergence. This add-on requires third-party services that are independent of Communications Suite. The Flickr add-on is only available within the social add-on. |
| Multi-network Instant Messaging |
Provides access to all of a user's instant messaging accounts in a single place. |
| SMS |
Provides one- and two-way SMS through Convergence. |
| Social Media |
Provides access to the Facebook, Flickr, and Twitter add-ons through a Social tab in the Convergence UI. These add-ons are not available outside of the social add-on. |
| Twitter |
Provides direct Twitter access through Convergence. This add-on requires third-party services that are independent of Communications Suite. The Twitter add-on is only available within the social add-on. |